PRIVACY POLICY
I. INTRODUCTION:
This Privacy Policy is an electronic agreement formed under the
Information Technology Act, 2000 and the rules and regulations made there under
as updated till date, and it is a legally binding document.
II. SCOPE AND
APPLICABILITY:
The Company gives
high regard to the privacy of the Personal Information (“Information”) of our Customers and Vendors, and takes all
possible measures to protect and preserve the same.
The objectives of
collection of Information from those who avail Services (“Users”) and those who sell Products on the Platform provided
through the App/Site (“the Platform”) have been stated in this Policy.
Your visit to the
Platform to avail Services implies your willingness to comply with the terms of
this Policy. You agree and acknowledge that you have accorded consent for
collection, use and processing of Information in relation to your access of the
Platform.
III. INFORMATION
COLLECTED:
Users are required to register on the App/Site by
providing the Information listed out here below:
(i)
Customers:
a.
Personal Information such as name, address and phone numbers, email id, age,
personal description and delivery address
b.
payment information
c.
location information
d.
credit usage and login details while using the Platform
(ii) Vendors:
a. Personal Information such as name,
address and phone numbers, email id, age and personal description
b. payment information
c. location information
d. Device information
e. IP address
f. images, videos and other
content collected or stored in connection with our Services.
g. information and officially
valid documents (KYC regarding identity and address information, including
mobile & landline number, place of business, valid Email id, vendor’s photo,
id & address proof)
h. credit usage
i. corporate and financial
information, and
j.
device log files and configurations
Users are required to update
the Information on the Platform as and when required.
IV. MANNER
OF COLLECTION OF INFORMATION:
The Company collects
Information through the Platform when a prospective User accesses the same.
V. VOLUNTARY SHARING OF INFORMATION:
Users
agree and acknowledge that you have agreed to share Information on the Platform
out of your own free will. You may choose to not share some Information subject
to acknowledging that your registration on the Platform may not be complete in
this event, and we may not be able to offer you the Products/Services of your
requirements.
VI. OBJECTIVES OF USE OF INFORMATION:
The Company utilizes
the Information gathered from Users for the following purposes:
(i)
Effective
operation and provision of Services;
(ii)
Enhancement
of Services;
(iii)
Communication
on Services and marketing offers;
(iv)
Processing
of payments;
(v)
Analysis
of preferences and likings of Users, and customization of experiences;
(vi)
Adherence
to legal requisites; and
(vii)
Detection
of malpractices and ensure security of Users
VII. DISCLOSURE
OF INFORMATION:
(i)
Users
accord consent for sharing of Information with third party Vendors and service providers
for the aforesaid purposes. These Vendors and service providers are required to
handle Information in compliance with the terms of this Policy, and their
access will be limited in order to sell Products and provide Services.
(ii)
Users
also accord consent for sharing of Information with the business associates of the
Company.
(iii)
Users
also accord consent for sharing of Information in the event of a Business
Transfer of the Company.
(iv)
Users
also accord consent for sharing of Information with other organizations for enforcement
of these Terms and Conditions, compliance with laws and fraud protection.
(v)
Users
further accord consent for sharing of Information with Government agencies for
prosecution and punishment of offences, which sharing may not be subject to a
prior intimation to Users in view of the urgency and sensitivity.
VIII. SHARING OF
INFORMATION WITH EMPLOYEES:
Users agree and acknowledge
that the employees of the Company will have a limited access
to the Information in the ordinary course of business. However, the employees
shall comply with the terms of this Policy while handling the same.
IX. UPDATION
OF USER INFORMATION:
Users may update the Information provided
on a written request to this effect.
The Company shall not be
responsible if any of our communications do not reach Users due to a change in
your contact information not being intimated to us.
X. COVENANTS
TO USERS:
·
The Company covenants with
Users that all physical, electronic, and procedural safeguards
are taken to protect privacy of the Information.
·
The Company also covenants
with Users that Information shall be used only for the purposes stated in this
Policy.
·
The Company further
covenants with Users that the Information is retained only for the period of
time requisite for the purpose for which it was collected.
·
The Company further
covenants with Users that the Information will be deleted once the purpose is
accomplished. However, Information may be retained, if, necessary for legal and
regulatory purposes.
XI.
PERPETUAL PROTECTION:
User Information shall be protected as
stated in this Policy even after termination of User accounts.
XII. THIRD PARTY LINKS:
Users agree and acknowledge that the Platform contains
third party links. You may share Information on these links at your sole
discretion and risk. The Company assumes no responsibility for the same as
these links may be governed by the rules and regulations of these third
parties.
XIII. COMPLIANCE WITH LAWS:
The Company takes all plausible measures to protect
and safeguard User Information from unlawful use, disclosure, transfer, theft
and misappropriation.
The Company follows all industry standards, and
warrants adherence to all applicable laws for the same. However, none of these
measures guarantee the highest security.
Users agree and acknowledge that User Information
is at risk to certain extent.
XIV. EXCEPTIONS
TO THE POLICY:
The Company shall not be responsible for infringement
of privacy as a result of incidents that are beyond our control like hacking
and government regulations.